"WildTracks"Privacy Policy

Last Updated: November 5, 2024

Welcome to WildTracks! Please read these User Terms and Conditions ("Terms") carefully, as they form a legal agreement between you (referred to as “you” or “user”) and WildTracks (“WildTracks” or “we”). These Terms govern your access to and use of all features, content, and services provided by WildTracks, including but not limited to our app (“Application”; the website and Application together referred to as the “Services”).

By creating an account, accessing, or using our Services in any form, you confirm that you have read, understood, and agree to these Terms, as well as our Privacy Policy and other relevant policies, including any future updates. If you do not agree to any of these Terms, the Privacy Policy, or the Copyright Policy, please do not register, access, or use our Services.

1. Information We Collect

To enhance your experience, we collect several types of information:

• Account Information
When you create an account, we gather essential details such as username, profile picture, date of birth, and country of residence. This information helps us set up a personalized profile and deliver a tailored service experience.

• Usage Data
As you use the app, we collect data related to your interactions, such as browsing history, likes, comments, shares, and other activities within the app. This information enables us to provide relevant and customized content.

• Device Information
To maintain app performance across various devices and platforms, we automatically collect information about your device, including details like device type (model and manufacturer), operating system and version, hardware configuration, and your IP address. We may also collect other device-related information, such as network details and Device ID.

• Log Data
When you use our Services, we collect log data like your IP address, device type, operating system, access times, dates, and pages viewed. This data helps us ensure the proper functioning of our services.

By using our Services, you consent to the collection and use of this information as outlined in these Terms.

2. How We Use Information

The information we collect is used for the following purposes to ensure a high-quality, secure, and personalized experience:

• Providing and Improving Services:

￮ Social Interactions:
Your personal information helps enhance social features within the app. It allows us to connect you with other users, recommend relevant content, and tailor your social experience based on your interests and preferences.

￮ User Support:
When you experience issues while using the app, your information helps us provide timely and effective support. By understanding your device and usage, we can resolve problems quickly to ensure a smooth experience.

￮ API Requests:
We use device information to handle API requests, which helps ensure the app operates reliably and smoothly across various devices.

• Security and Protection:

￮ Fraud Detection and Prevention:
We use your information to monitor activity in the app, detect and prevent suspicious behavior, and protect against potential fraud and abuse. This helps maintain the security of our community.

￮ Ensuring Data Security:
Collecting device information enables us to implement security measures that protect against unauthorized access, data breaches, and tampering, ensuring a secure environment for your personal information.

• Communication and Notifications:

￮ Important Notifications:
We may send you essential notifications about the app, such as policy changes, security alerts, or other critical updates to keep you informed.

• Service Improvement and New Features:

￮ Introducing New Features:
Based on user feedback, we develop and implement new features to enhance our experience. Our goal is to provide continuous improvements that make the app more dynamic and relevant to your needs.

￮ Log Collection:
For service diagnostics and performance monitoring, we automatically collect log data when you use our services. These logs may include details like your IP address, device type, access times, and activity records, which help us maintain and improve the app’s performance.

3. Information Sharing

We are committed to protecting your personal information and will not sell, rent, or share it with third parties without your explicit consent, except in the following cases:

• With Your Consent:
In specific situations, we may request your permission to share personal information with third parties. Information will only be shared if you give explicit consent, allowing you to maintain full control over your data.

• Legal Requirements:
We may disclose personal information if required by law or governmental authorities. This could include responding to legal proceedings, fulfilling legal obligations, enforcing agreements, or protecting our rights and safety.

• Sharing with Service Providers:
To support and enhance our services, we may share necessary information with trusted third-party partners who assist in areas like app performance and feature improvements. These partners are bound by strict confidentiality agreements and are only permitted to use your information as specified for the services they provide.

• Business Transfers:
In the event of mergers, acquisitions, or similar transactions, your information may be transferred as part of the assets. If this occurs, we will inform you of the changes and ensure your privacy continues to be protected.

4. Permissions Explanation

To ensure the smooth functioning of the app and provide a full-featured experience, we may request the following permissions. These permissions are only collected with your explicit consent and strictly adhere to relevant privacy policies and regulations.

• Microphone Permissions:
This permission allows access to your microphone for recording and sending voice comments. Your consent is required for using this feature.

• Camera Permissions:
This permission allows access to your camera for creating new content and updating your profile picture. We will only access your camera with your permission when you choose to use these features.

• Photo Library Permissions:
This permission enables the app to access your photo library, allowing you to upload content and change your avatar. It makes sharing and personalizing your profile easy. Access to your photo library is only requested when you actively choose to upload or update content.

• External Storage Permissions:
This permission allows the app to access your device's external storage to manage various types of content, enhancing your overall experience.

These permissions are only used with your explicit consent and can be managed at any time in your device’s settings.

5. Safeguarding Your Information

We prioritize the protection of your personal information, employing multiple layers of security to prevent unauthorized access, alteration, disclosure, or destruction. While we implement strong security measures, please be aware that no system can be entirely immune to threats. Absolute security of your data cannot be guaranteed under all conditions.

• Controlled Access:
Access to personal information is restricted to authorized staff or select third-party providers who need it for specific tasks. All personnel and partners are bound by confidentiality agreements and may face serious repercussions if violated.

• Continuous Security Monitoring:
Our security systems are actively monitored and updated to promptly address potential vulnerabilities. We regularly assess and refine our security measures to stay ahead of emerging security challenges.

• Retention of Information:
We only retain personal data as long as necessary for the purposes described in these Terms or as required by law. Once data is no longer needed, we securely delete or anonymize it.

6. Legal Grounds for Data Use

Our handling of personal data complies with applicable privacy laws. The key legal grounds include:

• Consent: When required, we collect and use data based on your explicit consent.

• Contractual Need: Certain data processing may be essential to fulfill our obligations to you under a contract.

• Legitimate Interests: In some situations, processing is necessary to support our legitimate interests, such as improving app security or enhancing user experience.

• Legal Obligations: We may process data as required to comply with applicable laws and regulatory requirements.

• Public Interest: Processing may occur in cases related to significant public interests.

7. Your Rights Regarding Personal Data

We respect your privacy and provide tools to manage your personal data. Here’s a summary of your rights:

• Access Your Data: You have the right to view the personal information we hold on you. This can be done through the app's settings or by contacting support.

• Correct Inaccuracies: You can update or correct any inaccurate or incomplete data.

• Request Deletion: You may request the deletion of personal data if it is no longer needed for its original purpose or if you are no longer using our services.

• Withdraw Consent: If you previously consented to data processing, you have the right to withdraw that consent at any time. Withdrawing consent does not affect the legality of prior processing.

• Request Data Portability: You can request a copy of your data in a structured, commonly used format for personal use or transfer to a third party.

• Object to Processing: In certain situations, you may object to specific processing activities, such as receiving marketing materials.

• Restrict Data Processing: In certain circumstances, you may request that we limit the processing of your personal data, such as when verifying the accuracy of your data.

• File a Complaint: If you believe your data rights have been compromised, you have the right to file a complaint with your local data protection authority.

8. Compliance with Global Privacy Laws

We are committed to following international privacy standards and ensuring that your data is handled in compliance with relevant laws based on your location. Our commitment to these regulations includes:

• General Data Protection Regulation (GDPR)
For users within the European Union (EU) and European Economic Area (EEA), we fully comply with GDPR requirements. Under GDPR, users are granted specific rights to control their personal data, such as the right to access, correct, delete, and restrict data processing. We have implemented strict data handling practices to ensure that data collected from EU and EEA users is processed lawfully, transparently, and only for specified, legitimate purposes. GDPR also requires us to secure your data, limit retention, and, if necessary, report data breaches to relevant authorities.

• California Consumer Privacy Act (CCPA)
For residents of California, USA, we comply with the CCPA, which provides California users with the right to know what personal data is collected, how it is used, and with whom it is shared. The CCPA also grants users the right to access, delete, and opt-out of the sale of personal information. Although we do not sell user data, we respect California residents’ rights under CCPA, ensuring they have full control over their personal information and how it is processed. We also provide clear disclosures of data usage and sharing practices for California residents.

• Brazilian General Data Protection Law (LGPD)
For users in Brazil, we adhere to the LGPD, which requires transparency and accountability in the handling of personal data. The LGPD ensures that Brazilian users have the right to know how their data is collected, processed, and stored, as well as the right to access, correct, delete, and transfer their data. We are committed to processing personal data in line with LGPD standards, which include explicit consent requirements for data collection and stringent data protection practices. LGPD also mandates that we implement measures to prevent unauthorized access and data breaches.

• Personal Information Protection and Electronic Documents Act (PIPEDA)
For Canadian users, we comply with PIPEDA, Canada’s federal privacy law for private-sector organizations. PIPEDA grants individuals the right to access and correct personal information, with limitations on the collection, use, and disclosure of data without the user’s consent. We strive to meet PIPEDA’s principles of accountability, accuracy, and security, ensuring that Canadian users have control over their personal information. PIPEDA also mandates that we implement adequate safeguards to protect personal information and keep it secure.

• Other Applicable National and Regional Privacy Laws
Depending on your location, we may also comply with additional national or regional privacy laws that provide similar rights and protections. For users outside the regions listed above, we aim to apply equally rigorous privacy standards and data protection measures. We work to stay updated on privacy law developments in multiple jurisdictions to ensure our compliance and safeguard your data regardless of location.

Each of these privacy laws grants you certain rights over your personal data, including access, correction, deletion, data portability, and restrictions on processing. You can exercise these rights through the app’s settings or by contacting our support team. For more information on your specific rights under each law, please refer to our full Privacy Policy.

9. Sharing Your Information

Your personal information will not be sold, rented, or shared with third parties unless you provide explicit consent, except in specific cases:

• With Your Consent: We may ask for permission to share your information with third parties, ensuring you control how your data is shared.

• To Comply with Legal Requirements: We may disclose information if required by law or to respond to legal actions or government requests.

• Trusted Service Providers: For certain services, we work with carefully selected third-party providers under strict confidentiality agreements, who only use your data for agreed-upon purposes.

• In the Event of a Business Transfer: Should we undergo a merger, acquisition, or similar transaction, your data may be transferred as part of the business assets. We will notify you if there are any changes affecting your information.

10. Your Rights under the CCPA

Under the California Consumer Privacy Act (CCPA), residents of California are provided with specific rights regarding their personal data. Here is an overview of these rights and guidance on how to exercise them:

1. Right to Access Your Personal Information
California residents have the right to know the types and specific details of personal information collected, used, shared, or sold over the past 12 months. Upon request, we will provide:

￮ The categories and specific pieces of personal information we hold about you.

￮ The sources from which we gathered this information, such as direct inputs from you, data collected from devices, or third-party providers.

￮ The purposes for collecting your personal data, which may include enhancing service quality, conducting internal analysis, or protecting against fraud.

￮ The categories of any personal information disclosed for business reasons.

￮ If applicable, the categories of personal data are shared or sold to third parties, as well as the identities of those third parties.

2. Right to Request Deletion of Your Personal Information
You have the right to request that we delete the personal information we have collected from you. Once your request is verified, we will permanently delete the data (and instruct our service providers to do so) unless it is necessary to retain it to fulfill legal obligations, complete a transaction, prevent fraud, or for other permitted exceptions.

3. Right to Opt-Out of the Sale of Personal Information
California residents may opt out of any "sale" of personal information, as defined by California law, which refers to any exchange of personal data for monetary or other valuable consideration. You may submit an opt-out request through our "Privacy Settings" page. Once your request is received and processed, we will ensure that no data sales occur. Please note that certain essential sharing with service providers to maintain and improve our services may still occur, as permitted by law.

4. Right to Opt-Out of Sharing for Targeted Advertising
The CCPA defines “sharing” for targeted advertising as using personal information for tailored advertising based on individual user behavior. If you wish to opt out of this type of data sharing, visit our “Ad Preferences” page or contact us directly to adjust your ad settings.

5. Right to Non-Discrimination
Exercising your rights under the CCPA will not result in any form of discrimination. We will not charge you higher fees, reduce service quality, or limit your access to features due to exercising your rights. However, choosing to delete essential information may impact our ability to provide certain functionalities.

6. Right to Know if Your Data is Sold
California residents have the right to know if their data has been sold to third parties. If this has occurred, we will clearly disclose such activity and provide the option to opt out. You may inquire about any data sales and exercise your opt-out rights at any time.

7. Right to Lodge Complaints with Local Authorities
If you have concerns regarding our data handling practices or believe we may have violated privacy laws, you have the right to file a complaint with your local data protection authority. We encourage users to contact us first to address any issues, but we respect your right to escalate as needed.

11. How to Exercise Your Opt-Out Rights

WildTracks is dedicated to respecting user privacy under the General Data Protection Regulation (GDPR) and the Virginia Consumer Data Protection Act (VCDPA). To exercise the following opt-out options, please contact us by email:

1. Opt-Out of Targeted Advertising
You may opt out of receiving interest-based ads by sending an email to dinhnguyen0cfc9rg@gmail.com with a request to opt out of targeted advertising.

2. Refusing the Sale of Personal Data
You have the right to decline the sale of your personal data. To exercise this right, please email dinhnguyen0cfc9rg@gmail.com, stating that you do not wish for your data to be sold to third parties.

3. Opt-Out of Automated Decision-Making
If you would like to opt out of automated decision-making, particularly if it may have legal or significant effects, please send your request to dinhnguyen0cfc9rg@gmail.com. We will process your request to ensure your preferences are respected.

12. LGPD Compliance Statement (Applicable to Brazil)

In compliance with the Brazilian General Data Protection Law (LGPD), we prioritize the privacy and data rights of Brazilian users. Under LGPD, users are entitled to several rights, outlined below:

• Right to Access: You have the right to view the personal information we have collected about you and understand how it is being processed.

• Right to Rectification: If you believe your data is incorrect or incomplete, you may request that we update or correct it.

• Right to Erasure: You may request the deletion of personal information we hold about you. However, we may retain certain data to comply with legal obligations or regulatory requirements.

• Right to Data Portability: You may request a copy of your personal data in a structured, machine-readable format for your personal use or to transfer to another service.

• Right to Object: If we process your data based on legitimate interests, you may object unless we can demonstrate compelling legitimate grounds for processing.

• Right to Withdraw Consent: You may withdraw consent for specific data processing activities at any time. Doing so will not impact the lawfulness of data processing conducted prior to withdrawal.

If you wish to exercise any of these rights or have questions regarding our LGPD practices, please reach out to us at [your contact information]. We are committed to responding promptly and complying with LGPD requirements.

13.Children’s Privacy Policy Statement

Our services are intended for users aged 12 and above. We do not knowingly collect or store any personally identifiable information from users under 12 years old. If you are under 12, please do not use our services or provide any personal information to us.

To ensure our platform's safety and compliance, we may collect your age information to confirm that users meet the minimum age requirement. Additionally, we may use third-party services to help verify and maintain users' age information. If we discover that we have inadvertently collected personally identifiable information from users under 12, we will promptly take steps to delete such data to protect the privacy and safety of minors.

If you are a parent or guardian and become aware that your child has provided personal information to us without consent, please contact us immediately, and we will take steps to remove that information from our records as soon as possible.

14. Changes to the Privacy Policy

As our services grow and legal requirements evolve, we may occasionally update this Privacy Policy to reflect these changes. When significant modifications are made, we will take proactive steps to notify you, ensuring that you remain informed about any updates to your privacy rights and our practices.

• In-App Notifications:
To keep you informed, we may notify you of privacy policy changes through in-app notifications, such as pop-up messages, ensuring you see relevant updates when logging into the app.

• Policy Updates on This Page:
The latest version of our Privacy Policy will always be available on this page, with the most recent effective date clearly marked at the top. We encourage you to review this page periodically to stay informed about how we protect your personal information.

By continuing to use the app after these updates, you agree to the revised terms. If you disagree with any changes, please stop using the app and contact us to delete your account and any associated data.

15. Data Controller

The entity responsible for handling your personal data, known as the data controller, is ZHAN PAN. You can contact us for any data-related inquiries via email at dinhnguyen0cfc9rg@gmail.com.

16. Data Protection Officer (DPO)

Our Data Protection Officer, who oversees our compliance with data protection laws, is:

• Name: ZHAN PAN

• Contact Address: 502 S 9th St, Pagosa Springs, CO 81147, USA

• Email: dinhnguyen0cfc9rg@gmail.com

17. Contact Us

We are committed to addressing any questions, comments, or concerns you may have regarding this Privacy Policy or our data practices. If you wish to exercise your privacy rights or need further clarification, please reach out to us.

• Email:
You can contact us anytime by sending an email to dinhnguyen0cfc9rg@gmail.com. We aim to respond within five business days and will make every effort to address your questions or concerns promptly and transparently.

Thank you for choosing WildTracks as your social application. We appreciate your trust and are dedicated to providing a safe, enjoyable community experience while safeguarding your privacy.